Let me start with the truth:
The shoe itself is beautiful.
The hand-braided leather work is not mass-market nonsense, it’s proper craftsmanship. The JC-1137 article is genuinely a piece of art. Elegant, classy, and visually standout. This is exactly why I ordered more than 5 pairs over time.
Now the problem.
If you call yourself a handmade customized shoe brand, then saying
“Brown can never be made” for an existing black article is not confidence.
It’s arrogance mixed with lazy customer handling.
A simple “not possible due to leather availability” would’ve been acceptable.
Instead, the tone felt like a polite version of “please don’t ask questions.”
That’s where the experience drops.
What Corio does right
• Excellent hand-braided leather craftsmanship
• Strong visual appeal
• Unique designs that don’t look factory-pumped
Where Corio seriously needs work
• Customer service – robotic, inconsistent, zero ownership
• Customization clarity – don’t market customization if limits are non-negotiable
• Comfort & sole quality – good looking shoes shouldn’t punish the feet
• Customer appreciation – repeat buyers shouldn’t feel invisible
I loved the product enough to ask for another pair in brown.
That should’ve been a compliment, not a problem.
Final verdict:
Top-notch craftsmanship.
Below-average customer experience.
Huge potential, but customer handling needs maturity.
A great shoe deserves an equally great conversation behind it.
